Privacy Policy – SeverConfl

At SeverConfl, we prioritise transparency and clarity in how we handle personal information. This policy outlines what data we collect, why we collect it, and how it’s managed to support a clear and trustworthy experience for every visitor.

1. What Personal Data We Collect

We only collect information that is voluntarily provided when using our contact form. This may include:

◾Full name

◾Email address

◾Phone number

◾Message content you choose to send us

We do not collect personal data automatically and we do not ask for sensitive or unnecessary information.

2. Why We Collect Your Information

The data you provide helps us:

◾Respond to your inquiries

◾Offer relevant information about travel services

◾Understand common questions and improve our responses

◾Maintain communication if follow-up is requested

We do not use your data for advertising targeting or unrelated promotions.

3. How We Use the Information

Your personal data is only used to:

◾Communicate with you

◾Provide requested information

◾Improve our support experience

We do not share, sell, or rent your data to any third parties.

4. How Long We Keep Your Data

We retain contact form submissions for a limited period, only as long as needed to fulfil your request. If there’s no ongoing conversation, your message and related information are safely removed after a reasonable time.

5. How We Store and Protect Your Data

All information is stored securely and is only accessible to authorised support staff. We use industry-standard methods to reduce risks of unauthorised access or misuse.

6. Cookies and Website Interaction

Our website uses essential cookies to maintain core functionality and enhance navigation. These cookies do not store personal identifiers. For more information, see our separate Cookie Policy.

7. Your Rights and Choices

You can contact us to request:

◾An update of your personal information

◾Removal of your message and contact data from our records

◾Clarification of how your information has been handled

We always honour such requests promptly and respectfully.

8. Changes to This Policy

We may update this policy occasionally to reflect adjustments in how we operate. All changes will be posted on this page with a new effective date. We recommend reviewing it periodically to stay informed.

Contact Us

If you have questions regarding this privacy policy or your personal information, you can contact us at:

Address: 75 Borough High St, London SE1 1NH, United Kingdom
Phone: +44 20 7407 2056
Email: [email protected]